Privacy Policy
PRIVACY
To represent its members effectively, CNA’s database is kept up-to-date with members’ professional and personal information.
What your personal information is
Personal information is any information or an opinion (whether true or not) about you. It may range from the very sensitive (e.g. medical history or condition) to the everyday (e.g. address and phone number). It would include the opinions of others about your work performance (whether true or not), your work experience and qualifications, aptitude test results and other information obtained by us in connection with your possible work placements. Personal information includes sensitive information.
What sensitive information is
Sensitive information is a special category of personal information. It is information or opinion about your:
• Racial or ethnic origin
• Political opinion
• Membership of a political association or religious beliefs, affiliations or philosophical beliefs
• Membership of a professional or trade association or membership of a trade union
• Sexual preferences or practices
• Criminal record
• Health or disability (at any time)
• Expressed wishes about the future provision of health services
It includes personal information collected to provide a health service.
Sensitive information can, in most cases, only be disclosed with your consent.
Who will be collecting your personal and sensitive information
Your personal and sensitive information will be collected by Cairns Nursing Agency Pty Ltd for its own use and on behalf of other members of the Cairns Nursing Agency who might require access to your personal and sensitive information in connection with your work placements.
The other members of the Cairns Nursing Agency are:
- Oxley Nursing Service Pty Ltd
- Oxley HealthCare Recruitment Pty Ltd
- Oxley Training Service Pty Ltd
- Oxley Customer Care Pty Ltd
- Oxley Nursing Service (NSW) Pty Ltd
Some laws such as taxation laws, immigration laws , recruitment agency laws and laws for the protection of certain classes of people ( e.g. children, the elderly, persons with a disability or persons to whom we owe a duty of care ) might require that we collect certain types of personal information about you.
How to contact us
If you wish to contact us about your personal or sensitive information you should contact:
Manager: Customer Service Manager
Telephone: 1300 360 456
E-mail: staff@CairnsNursingAgency.com.au
Fax: 1300 664 888
During normal office hours which are Monday to Friday 9.00am to 5.00pm.
If you need to contact us about your personal or sensitive information urgently outside normal office hours you should contact 1300 360 456.
How your information will be collected
Personal and sensitive information will be collected from you directly when you fill out and submit one of our registration forms or any other information in connection with your application to us for registration.
Personal and sensitive information will also be collected when, either at our instigation or the instigation of others ( including yourself):
- we receive any reference about you
- we receive results of inquiries that we might make of your former employers, work colleagues, professional associations or registration body
- we receive the results of any competency or medical test or examination
- we receive performance feedback (whether positive or negative)
- we receive any complaint from or about you in the workplace
- we receive any information about a workplace accident in which you are involved
- we receive any information about any insurance investigation, litigation, registration or professional disciplinary matter, criminal matter, inquest or inquiry in which you are involved
- you provide us with any additional information about you
Your information will be used
Your personal and sensitive information may be used in connection with:
- your actual or possible work placement
- your performance appraisals
- our assessment of your ongoing performance and prospects
- any test or assessment (including medical tests and assessments) that you might be required to undergo
- our identification of your training needs
- any workplace rehabilitation
- our management of any complaint, investigation or inquiry in which you are involved
- any insurance claim or proposal that requires disclosure of your personal or sensitive information
Your personal and sensitive information may be disclosed to…
- potential and actual employers and clients of Cairns Nursing Agency Pty Ltd or members of the Cairns Nursing Agency;
- referees
- other members of the Cairns Nursing Agency
- our insurers
- a professional association or registration body that has a proper interest in the disclosure of your personal and sensitive information
- a Workers Compensation body
- our contractors and suppliers – e.g. I.T. contractors and database designers
- any person with a lawful entitlement to obtain the information
If you do not give us the information we seek
If you do not give us the information we seek:
- we may be limited in our ability to locate suitable work for you
- we may be limited in our ability to place you in work
- We may not proceed with your application for work
You can gain access to your information to correct it if it is wrong
Subject to some exceptions which are set out in the National Privacy Principles (Principle 6 – Access and Correction), you have a right to see and have a copy of personal and sensitive information about you that we hold.
If you are able to establish that personal or sensitive information that we hold about you is not accurate, complete and up to date, we will take reasonable steps to correct it so that it is accurate, complete and up to date.
If we are unable to agree that personal or sensitive information that we hold about you is accurate, complete and up to date, you may ask us to place with the information a statement by you that claims that particular information is not accurate, complete and up to date.
If you wish to exercise your rights of access and correction you should contact our Manager, whose details are shown previously.
In some cases we may impose a moderate charge for providing access to personal or sensitive information. We will not charge you simply because you lodge a request for access.
Graham Moss?Director
